FAQs

Here's what travellers have asked, with answers from The Parnell Hotel & Conference Centre staff. We look forward to seeing you soon

We understand that travel may be restricted due to COVID-19 and in the event you are unable to stay on the intended date, for any pre-paid stays we will hold a credit for 12 months (from the date of stay) to be used against a future stay. No refunds will be allowed.

This is dependent on whether the room is available from the previous night, should it be busy it may require booking the previous night to secure the room for an early check-in. You are more than free to leave your bags and enjoy exploring the city before checking in later in the day. Feel free to contact us directly should you have further questions.

In our 'Two Bedroom Balcony Full Facilities' rooms they have laundry facilities to meet guests needs. If unable to book that particular room we do have a guest laundry onsite for all other guests to make use of. Feel free to contact us direct if you have any other queries.

Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.

Nearby attractions include Holy Trinity Cathedral (0.4 km), La Cigale French Market (0.4 km), and Parnell Rose Gardens (0.5 km).

We have 61 rooms with Kitchenette facilities, with 6 of our two bedrooms ('Two Bedroom Balcony with Full Facilities' & 'Two Bedroom Standard with Balcony') having a stove. 40 of our rooms have tea and coffee facilities only and a refrigerator. These 40 rooms are listed on our website as King Standard and King Balcony. Please do not hesitate to contact us if you would like any further information.

At The Parnell Hotel & Conference Centre we offer free parking for guests but if you are looking to ditch the car here are some of the other ways to head into the city centre. Staff are happy to assist guests so they are well informed of all the options to get around.

Bus: local bus route 703 heads to the city via St Stephens Avenue (Under 200m walk to stop). The Inner and Outer link Buses (Orange and Green branded buses) which head can be caught on Parnell Road (650m walk)

On Foot: Walking from the property normally takes between 20 - 30 minutes, this would take you along the Waterfront (Quay Street) and is an enjoyable walk for guests who head to Spark Arena.

Taxi/Ride sharing: A variety of local Taxi companies and ride sharing services like Uber and Ola are available for a quick, inexpensive way to head into the

Cycling: Central Auckland has become a lot more cycle friendly with many protected cycle lanes installed or in the process of coming in, the Nelson Street cycleway is a very popular route.