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This policy is effective from 1/01/2021

Privacy Policy

This privacy policy sets out how The Parnell Hotel & Conference Centre uses and protects any information that you give The Parnell Hotel & Conference Centre when you use this website in accordance to our obligations under the Privacy Act 2020. Any information we ask you to provide will only be used in accordance with this privacy policy. The Parnell Hotel & Conference Centre may change this policy from time to time. Please check this page for any updates.


References to “The Parnell”, “we” or “us” in this Privacy Policy means The Parnell Hotel & Conference Centre Limited.

Changes to this privacy policy will be indicated by the ‘last updated’ date at the top of this policy and will take immediate effect.

The Parnell Hotel & Conference Centre may collect, store and use the following forms of personal data:

  • Name
  • Contact information including email address
  • Information about your computer, visits, and use of this website (including IP address, location, browser type, referral source, length of visit and number of page views).
  • Information about transactions carried out between you and The Parnell Hotel & Conference Centre on the website.
  • Any other information that you choose to send us.


Collection of personal identifiable information

The Parnell Hotel & Conference Centre obtains the above information to understand your needs and provide you with a better booking experience and stay. We use the information for the following reasons:

  • We may use the information to improve our products and services.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may provide your information to third party partners in good faith.
  • We will never sell your information.


We have established physical, electronic, and managerial procedures to safeguard the information we collect online. These safeguards include encrypted transmissions. No method of transmission or electronic storage is 100% secure, however, and we cannot guarantee security either before, during, or after the transmission of information on our website.


How do we share your personal information with third parties?

Your personal data may be shared with the following

Staah - Provides the booking engine to make bookings on, will take guest details at time of booking to be passed through to us.

Windcave - Provides the merchant services to accept payment, will acquire card holder's name, credit card (with expiry date) and billing address. Windcave is level 1 certified PCI-DSS compliant.

Tomahawk - Provides the website and forwards contact between website and Hotel via enquiry forms.

Clarity - Provides the property management system so we can run guest reservations, will store guest information.



Accessing, correcting and updating personal information

Your personal information will be held by The Parnell Hotel & Conference Centre Limited 10-20 Gladstone road, Auckland 1052, or one or more of The Parnell Hotel & Conference Centre Limited trusted data service providers.

Under the Privacy Act you have the right to access your personal information that we hold, and to have that information corrected and/or updated. To access, correct or update information we hold about you please email